Well, I've been treating it as a scam, anyway.
A computerized voice claiming to be "Molly" has called on our landline three times today claiming to be from Apple Support, informing us of an iCloud breach. She suggests we call a number for further information (I didn't write it down, but it began with 874, I think), or "she" could connect me with a technician right now.
I, of course, hang up. Sounds fishy, smells fishy.
Just checking. I'm sure it's a scam but some Apple users might bite on the lure.
On a second note, I intended to inform Apple Support directly about this call, but all inquiries are based on a device and serial number and "support" seems to be based on whether the device is in warranty or not, otherwise, I surmise, a fee is imposed.
Last year I called Apple Support on a used (2015) MBP and they were happy to help, warranty or not. The tech said that new policy was they weren't charging for their support anymore. Was this a temporary thing? (Like the satellite companies come-ons, "Your first three months are only $24 !!"). He led me to believe it was new policy. But when I went online to Apple Support just now, their home page was anything but open and free sounding.
-Jesse
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Possible scam phone call from "Apple Support".
- Stephen Hart
- Forum Member - Level 5
- Posts: 3194
- Joined: Thu Apr 07, 2011 10:09 am
Re: Possible scam phone call from "Apple Support".
Sounds like a scam to me. I've never heard of Apple calling anyone about anything, except in response to an active support issue.
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- Richard Serkes
- Forum Member - Level 5
- Posts: 1038
- Joined: Thu Mar 31, 2011 9:21 pm
- Location: Port Angeles, WA
Re: Possible scam phone call from "Apple Support".
Molly's called me four times today. I think she likes me. My wife's beginning to become suspicious.
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Always burn your bridges. You never know who's coming up from behind.
Always burn your bridges. You never know who's coming up from behind.
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