Motion and Compressor downloaded from the Mac App Store with no problems. But Final Cut timed out, and left me with a message saying "An Error Occurred," and no option to resume.
I restarted App Store, but that didn't help. I restarted my iMac, and then App Store showed me a resume button in the Purchases section. But the download timed out again. After that, I couldn't find any way to get a resume button back.
So I clicked the Report a Problem button in the invoice e-mail. A couple of hours later, an Apple rep e-mailed to say that a refund had been posted to my credit card and that I could start from scratch and purchase Final Cut again. As a result of the refund, Final Cut disappeared from the Purchases tab in App Store.
So I started over. I searched for Final Cut and weirdly, its button read "Install." I clicked and the download resumed. This time the download completed, and the app works (and even shows updates if available), indicating that the interrupted download was not a problem. Final Cut still doesn't show up in my Purchases tab. If I search for it the button reads "Installed." Finally, my credit card shows the charge and the refund.
After a couple of more go-rounds with the Apple rep to explain what I was seeing, I got this today:
Thanks Apple, for a $300 birthday present. Loyal customer? You bet!Since it's already installed, just consider the refund as a gift from Apple for being a loyal customer.