Missing Apps?

Discussion of non-operating system issues related to iPods, iPhones, and the iPod Touch.
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JerryFreilich
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Missing Apps?

Post by JerryFreilich » Tue Mar 19, 2013 3:47 pm

Here's a question for you iPhone users. I have at least one or two apps showing in iTunes that do not appear on my iPhone. One of those, for instance, is Photosynth (which was Microsoft's app for photo mosaic'ing before the latest iOS came out). It appears in my Apps in iTunes but is not on my iPhone. How can that be? And how do you resolve this kind of issue?

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Stephen Hart
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Re: Missing Apps?

Post by Stephen Hart » Tue Mar 19, 2013 4:36 pm

Check this:
Plug in your iPhone.
Click the app tab.
See if that app has a button that says "Install." That means it isn't set to sync.

In the image, I have GarageBand not installed on my iPhone.
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JerryFreilich
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Re: Missing Apps?

Post by JerryFreilich » Wed Mar 20, 2013 7:04 am

Good thought, Stephen, but no, this is an app that I HAD on the iPhone for months and that I used for some time. Then I stopped using it (when iOS6 came out) and stopped noticing it. It was definitely installed and working for a long time. As of yesterday it simply wasn't on the phone but was in iTunes. Really confusing.

You can imagine that the "cure" was relatively simple. I deleted the item from my Apps (in iTunes) and then re-downloaded it from the App Store. At the next synchronization it appeared on the iPhone and all is well now. The question in my mind is... how to manage and explain these lapses.

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Stephen Hart
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Re: Missing Apps?

Post by Stephen Hart » Wed Mar 20, 2013 8:07 am

There's a perhaps related issue that on the iPad (and probably iPhone), all your purchases are available for redownload. (This is true for books as well.) What if you want to get rid of a previous purchase?
http://support.apple.com/kb/HT4919?view ... cale=en_US
Except that the procedure doesn't work for me.
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Stephen Hart
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Re: Missing Apps?

Post by Stephen Hart » Wed Mar 20, 2013 8:10 am

In my other reply, I inadvertently left out one step.

After you plug in your iPhone, you need to select it in the iTunes sidebar. Then select the Apps tab for the phone. (I'm adding this mainly for other SMUG members who may find this thread.)

OTOH, I expect that your solution is probably the next step. It's possible that the app was corrupted on your Mac, or something in iTunes got screwed up.
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Stephen Hart
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Re: Missing Apps?

Post by Stephen Hart » Sat Mar 23, 2013 3:52 pm

Stephen Hart wrote:There's a perhaps related issue that on the iPad (and probably iPhone), all your purchases are available for redownload. (This is true for books as well.) What if you want to get rid of a previous purchase?
http://support.apple.com/kb/HT4919?view ... cale=en_US
Except that the procedure doesn't work for me.
Here's the answer to my point, on my iPad at least:
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