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Add a mailbox or folder

Posted: Tue Oct 17, 2017 3:31 pm
by Bob Wiswell
I have an iPad Air 2 and running iOS 11.0.3. I have two e-mail accounts; icloud and olypen and I am using the Apple included Mail app. I want to add a mailbox, or folder, for saved messages within the olypen account.

I go to Mailboxes>Edit and it shows a saved folded in the icloud account but only Inbox, Sent and Trash mailboxes in the olypen account. I tap the "New Mailbox" tab at the bottom of the screen and it only gives me the option of adding to the icloud account.

How do I get additional mailboxes/folders within the olypen account?

Re: Add a mailbox or folder

Posted: Wed Oct 18, 2017 1:28 pm
by Ray Bentsen

This worked fine for me on my iPad Air 2 running iOS 11.0.3. (see screenshots). The only thing I can think of regarding a possible difference is that I have an IMAP Olypen account, and you may have a POP account. In that case, you may have to make the new mailbox on your Mac.

Good Luck, ;)

Re: Add a mailbox or folder

Posted: Wed Oct 18, 2017 2:22 pm
by Bob Wiswell
Thanks Ray. I suspected this might be the case. I do have a POP olypen account. If I remember correctly this is because of the way my wife and I share the account and how the messages remain/stay available for each of us to see/read them on our various devices.

I will check with olypen if I decide to pursue this more.