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Calls Not Ringing

Posted: Tue Dec 26, 2017 2:59 pm
by Stephen Hart
We ran into an issue recently that's worth remembering.
My wife was getting calls but her iPhone wasn't ringing. Whenever I tested by calling her, her iPhone would ring normally.
It turned out she had somehow turned Do Not Disturb on Globally. That prevents all calls from ringing except favorites and repeat callers. This overrides a set DND schedule.

On a holiday visit yesterday, another member of the extended family also told me he had done the same thing. None of us knows how Do Not Disturb got turned on globally, but here's a possibility: The user accidentally touched the DND button in Control Center.

https://support.apple.com/en-us/HT204321