How does one delete mail files that are no longer needed?

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stscrs
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How does one delete mail files that are no longer needed?

Post by stscrs » Thu Nov 15, 2012 5:42 pm

We have a new email address and for some reason are still showing some files for our old Comcast mail address that at some point we wanted and no longer need. We can't seem to delete it from our list of mail files. Any advice?
Thanks in advance for any help on this.

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JerryFreilich
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Re: How does one delete mail files that are no longer needed

Post by JerryFreilich » Thu Nov 15, 2012 10:17 pm

First you need to tell us what software you're using to view e-mails. Some people use special software... most often Apple's "Mail" program. Other people use a web browser and get their mail through an online service (like gmail or yahoo). In either case, getting rid of e-mails should be as simple as selecting them all (Edit Menu --> Select All) and then hitting the Delete (Backspace) key. You also may want to actually delete the e-mail account itself, but that will again depend on what software you're using to view e-mail.

stscrs
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Re: How does one delete mail files that are no longer needed

Post by stscrs » Sat Nov 17, 2012 11:38 am

Hi Jerry:
We now have a gmail account and are able to delete individual emails fine. It is the listing of our Comcast and another that shows our entire former email address in the longer list of email files that we can't seem to delete from our Mac mail. Perhaps it is something we need to explore more through our gmail address through Google???

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Stephen Hart
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Re: How does one delete mail files that are no longer needed

Post by Stephen Hart » Sat Nov 17, 2012 12:33 pm

I'm confused. Are you trying to delete all of the e-mails you've sent and received? Or are you trying to disable the former e-mail account?

If you disable the account, Mail will hide all of the e-mails sent from or received to that account.
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