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Good Buying Experience via Amazon

Discussion of general issues, not related to a specific Mac or iDevice operating system.
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Stephen Hart
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Good Buying Experience via Amazon

Post by Stephen Hart » Sat Oct 20, 2012 4:20 pm

We wanted to replace an older no-name monitor with an Apple 20" Cinema Display, which are only available used. This is a second display attached to a MacBook Pro.

I found one on Amazon, sold by AmzyTech. The monitor arrived very well packed. It worked and the screen is flawless. However, there were some cracks in the plastic end piece. We sent an e-mail (with photos) to the shipper by way of Amazon's feedback form asking for a substantial refund. Within a couple of hours, on a Saturday, the company responded agreeing to the refund.

We ended up satisfied because the monitor is functionally perfect. Buying a used monitor, you could run into a scratched or scuffed screen, or worse, color balance or sharpness problems. We didn't want to get it replaced only to find a different flaw in a different monitor. And it's not a bad deal for the seller either, compared to paying double shipping and other costs to send us another monitor.

Why this particular monitor instead of whatever Costco happens to have, or a Dell or whatever? Because my wife wanted that Apple Aluminum look, instead of the Darth Vader vibe of most non-Apple monitors.
"Design is not just what it looks like and feels like. Design is how it works."
Steve Jobs

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