Time Machine with Seagate Home Reflex2TB Disk

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Gary Velie
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Time Machine with Seagate Home Reflex2TB Disk

Post by Gary Velie » Sun Oct 23, 2011 2:02 pm

I have installed a new Seagate 2TB external hard drive to use for Time Machine backup. When I try to use it, Time Machine comes up with an error of "The network backup disk does not support the required AFP features."
I do not understand what is being told to me and I do not know how to fix it.
Help

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Richard Serkes
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Re: Time Machine with Seagate Home Reflex2TB Disk

Post by Richard Serkes » Sun Oct 23, 2011 2:43 pm

Here's the answer to your question and the solution.

http://wdc.custhelp.com/app/answers/det ... atures'-is

This comes from Western Digital but it applies to your Seagate.
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Stephen Hart
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Re: Time Machine with Seagate Home Reflex2TB Disk

Post by Stephen Hart » Sun Oct 23, 2011 3:13 pm

Before you try to update the firmware on the drive, I want to ask if you partitioned the drive, or are just using it out of the box?

If you just took it out of the box, you may just need to partition the drive with Disk Utility. It's best to assume you might need the drive as a startup drive* so if you are using it with a Mac with intel inside--all recent Macs--you should choose one partition* and Journaled, then click Options and choose GUID Partition Scheme.

* You may want to use this drive in the future as a startup volume, even though Time Machine does not create a startup drive. You may also choose to set up two partitions, one of about 20 GB for a startup volume, then the rest for Time Machine. That gives you the flexibility to restore from the Time Machine drive without having the original DVDs that came with your Mac.
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Richard Serkes
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Re: Time Machine with Seagate Home Reflex2TB Disk

Post by Richard Serkes » Sun Oct 23, 2011 3:16 pm

I hadn't thought of that. If you just took it out of the box it's probably formatted for Windows. Use Disk Utility to reformat it for Mac and then tell us what happens.
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Gary Velie
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Re: Time Machine with Seagate Home Reflex2TB Disk

Post by Gary Velie » Wed Oct 26, 2011 12:56 pm

This Seagate external 2TB hard drive is hooked up to my Net router. It synched perfectly with my wife's iMac (still running on Snow Leopard) and is running Time Machine without flaw. It does not show up on my iMac, which is running Lion. Therefore, I assume that the problem is with Lion and not the formatting of the disk.

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Stephen Hart
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Re: Time Machine with Seagate Home Reflex2TB Disk

Post by Stephen Hart » Wed Oct 26, 2011 1:49 pm

There's no difference in disk recognition per se in Lion that I'm aware of.

Can you see your wife's iMac from your Mac? How about the router itself? Is the router supplying your internet connectivity? Does that work? What kind of router is it?

If you wire the drive to your Mac, does it show up normally? (You don't need to do anything with it in this configuration, just test it for mounting.)
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Jay Cline
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Re: Time Machine with Seagate Home Reflex2TB Disk

Post by Jay Cline » Wed Oct 26, 2011 1:54 pm

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