Here's the link to the letter:
Here's the link to iPhone Battery and Performance (linked in the letter)
I was affected by the recent iPhone battery recall, and Apple smoothly replaced my iPhone 6s with a brand new one.
It may be legitimate to claim that Apple should extend or expand their warranty for batteries that are not defective
, as they have now done.
But it's nonsense to claim that Apple was trying to force people to upgrade. This has been debunked over and over in the press. In fact this nonissue goes back to before the iPhone.
1. Processing power goes up (Moore's Law)
2. Software developers, including Apple, take advantage of the faster processors in newer Macs, iPhones and iPads (and all other computers) to deliver functionality and application speed that users want.
3. Go to 1.
It would be ridiculous of me to complain that my retina iMac, top of the line in late 2014, won't run the latest version of Final Cut Pro X as fast as the new iMac Pro
. It would be beyond ridiculous for me to say Apple forced me to spend 5 grand on a new iMac. (I haven't.)
But that's exactly the argument of one of the latest lawsuits. "Apple forced me to spend more than $1000 because my iPhone 6 was running slowly." In reality, any user with that problem, if it was
battery related, could have spent $80 for a new battery (installed), or a couple of hundred for an iPhone 6s or iPhone 7, or $750 on a new iPhone 8 (which will do almost everything as fast as an iPhone X) or barely less than $1000 for a 64GB iPhone X.
And, as Apple's letter notes, it'd be hard for anyone to even notice if their iPhone was running slowly, except if they were running benchmark software, or perhaps some games.