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app won't open or quit

Posted: Thu Nov 02, 2017 10:55 am
by anne murray
An app I use regularly will not open or quit today. I have run First Aid - no issues. I have searched for a plist but cannot find one for the app. I have attempted to restart the computer but it will not do so because the app will not quit. I have attempted to "Force Quit" the app several times. It does not show as "not responding" in the Force Quit window, but the finder states it will not quit. It seems to be a circular situation.

I'm flummoxed! I'd be grateful for any advice.

Many thanks,
Anne

Re: app won't open or quit

Posted: Fri Nov 03, 2017 8:31 am
by Bob Wiswell
Try just physically turning off the power and then turning it back on. Just starting over sometimes helps when all else fails. I am not a techy, but this is what I have found works, in the past, as a last resort.

Re: app won't open or quit

Posted: Fri Nov 03, 2017 2:21 pm
by Stephen Hart
I was going to suggest powering down and then restarting also. If you can quit other apps, do that first.

There's another way to kill an app that you can't quit or force quit:

Open Activity Monitor.
Find the application name in the left column. Search works too.
Select the application and click the X button on the upper left.

That might work.