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Search found 39 matches

by anne murray
Thu Jun 20, 2013 10:33 am
Forum: General Discussion
Topic: Very sick MacBook
Replies: 15
Views: 4379

Re: Very sick MacBook

My MacBook Air is healthy after a visit to the Genius Bar in Tacoma and a trip to Tennessee. Here is the info I was able to get about its problems: 1. Tacoma could not run diagnostics without the ability to restart the computer. The nonfunctioning power button was addressed there by replacing the en...
by anne murray
Sun Jun 02, 2013 1:01 pm
Forum: General Discussion
Topic: Very sick MacBook
Replies: 15
Views: 4379

Re: Very sick MacBook

The computer charged the other day so I believe the power supply is okay. So long as the Air is plugged into the wall it continues to indicate that it is fully charged. Thanks for the offer, Steve, but my power supply does not look like yours. The screen is lighted but blank, and the power button is...
by anne murray
Sun Jun 02, 2013 11:22 am
Forum: General Discussion
Topic: Very sick MacBook
Replies: 15
Views: 4379

Re: Very sick MacBook

I have connected my two computers via firewire. However, I do not see how it is possible to use Target Disk Mode to diagnose the MacBook Air since I cannot reboot that computer. Am I correct about that?
by anne murray
Fri May 31, 2013 10:48 am
Forum: General Discussion
Topic: Very sick MacBook
Replies: 15
Views: 4379

Re: Very sick MacBook

I connect my backup drive via firewire, but I also have a USB connector. If I cannot restart my MacBook, how would I use Target Disk Mode?

Yes, I have 2+ years remaining on AppleCare.
by anne murray
Fri May 31, 2013 10:00 am
Forum: General Discussion
Topic: Very sick MacBook
Replies: 15
Views: 4379

Re: Very sick MacBook

I tried Jerry's suggestion of holding down the power button for 2 minutes - no luck. I have a firewire port, but current MacBooks are not listed as being able to be the Target computer. Could my iMac be the target and the MacBook the host? I also have a Thunderbolt port but no adapter. I've read abo...
by anne murray
Fri May 31, 2013 8:51 am
Forum: General Discussion
Topic: Very sick MacBook
Replies: 15
Views: 4379

Very sick MacBook

I have a 2012 MacBook Air which is completely unresponsive. I have a blank lighted screen with no sign of life anywhere. I cannot turn the computer off or reboot it. Here are the events leading up to this situation: Two weeks ago I decided to shut down the computer and recharge it. I could not resta...
by anne murray
Fri Mar 22, 2013 12:48 pm
Forum: General Discussion
Topic: reformatting hard drive
Replies: 6
Views: 1752

Re: reformatting hard drive

find I DO have Snow Leopard installation disks. I just had to get the brain out of compartmentalized thinking.

Question: Should I reinstall the system that came with the computer and then upgrade or can I just install Snow Leopard? I presume I do this by starting up from the CD system disk.

Thanks.
by anne murray
Thu Mar 21, 2013 7:35 pm
Forum: General Discussion
Topic: reformatting hard drive
Replies: 6
Views: 1752

Re: reformatting hard drive

Yes, but the operating system on the disks is 10.4.8. I was hoping to pass on 10.6.8. I must have downloaded Snow Leopard because I do not have installation disks.
by anne murray
Thu Mar 21, 2013 3:45 pm
Forum: General Discussion
Topic: reformatting hard drive
Replies: 6
Views: 1752

reformatting hard drive

I am giving away my old MacBook. I would like to erase the drive but retain the operating system. If I completely reformat the drive, can I drag the operating system (10.6.8) from my firewire back-up to the empty drive - or somehow install 10.6.8 from the external drive? I have booted the MacBook fr...
by anne murray
Sat Oct 20, 2012 3:54 pm
Forum: General Discussion
Topic: My sick iMac
Replies: 18
Views: 4343

Diagnosing and Repairing a sick iMac

I returned from a trip to find my iMac frozen with a black box in the middle of the screen telling me in 5 languages that I needed to restart the computer. I have now learned that this is called a “kernel panic.” When I attempted to restart the computer, it turned on and gave me the familiar gray sc...